Overview

Norwalk Hospital is a community teaching hospital that is committed to providing personalized, compassionate healthcare services of exceptional and consistent quality to the residents of Fairfield County.

We are guided by these values:

Patient-Centered – honoring each individual’s dignity, privacy and confidentiality; empowering patients and their families as partners in their care; facilitating simple, convenient ways for patients and their families to use our programs and services.

Excellence – setting the highest standards for safety, clinical outcomes and personal service, and continuously measuring, monitoring and raising those standards.

Innovation – continuously pioneering new and better ways to deliver care, including bringing state-of the-art technology to real-world care delivery, research and prevention of illness.

Leadership – attracting and developing throughout the organization people who are recognized as exceptional leaders and who subscribe to these values.

Teamwork – working together to achieve our mission and goals in a cooperative, respectful, open environment.

Trust and Fairness – We foster a climate of openness in which all who work here treat one another with trust and fairness. We support open communication to enhance this climate.

Education – providing nationally recognized medical educational programs for future providers; participating in clinical research, and offering a range of educational programs to our patients and the community to enhance their health and well-being.

Financial Responsibility – being accountable as financial stewards for constant improvement in the efficiency and effectiveness of service delivery; coordinating the services of Norwalk Hospital with those of other health, education and social services in the community (e.g. long-term care facilities, community outreach, health promotion/illness prevention organizations, etc) in order to optimize the availability of a full scope of services in a cost-effective manner.

Charity – as a not-for-profit organization, providing needed medical care to all, including those who cannot pay for it.